shipping policy

Effective Date: 9/21/2025

All Jendre orders are handmade, packaged, and shipped with care. Orders are generally processed within five (5) business days unless otherwise noted. Processing times do not include transit times, which are determined by the shipping carrier and may vary depending on your location.

At this time, Jendre ships orders only within the United States. Orders placed with international shipping addresses will not be fulfilled and may be canceled and refunded. If we expand our shipping services in the future, we will update this policy to reflect any additional terms, including responsibility for duties, customs, or import fees.

Once your order has been transferred to the carrier, risk of loss passes to you as the customer. Jendre is not responsible for delays, damages, or loss caused by the carrier after the package has left our care. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

If you have questions about your order or shipping status, please contact us at lovejendre@gmail.com.